Job Summary
Social Work Supervisor-CGP
Req. Code2178072821
Date Posted7/28/2021
DivisionSocial Services
Job Description

Job Summary:  This position is responsible for leadership of assigned team, ensuring that all client needs are being met and that all New York State Supreme Court orders, contractual obligations and agency policies are being met. 

Job Responsibilities 

Consults with and keeps Program Managers informed of activities, needs, and problems related to case management, staff issues, program mandates and court orders.

1.      Supervises all members of team including caseworkers on all aspects for social work with clients, accountants on client fiscal issues, and team coordinators on client benefits and team coordination.

2.      Supervise social work interns as assigned.

3.      Evaluates performance of staff periodically with at least one written review per year.  

4.      Initiates new client case conferences and assists team with development and implementation of service plans for new and existing clients. 

5.      Collaborates with appropriate physicians, psychologists, nursing home and other health care personnel in client evaluation and treatment.

6.      Liaisons with Adult Protective Services staff.

7.      Coordinates emergency coverage rotation and serves as supervisory backup for on-call social workers (24hrs/day, 7days/week).

8.      Assigns new cases with consultation with Program Director and Assistant Program Director.

9.      Arranges for mandated training for social work staff.

10.   Assists with hiring and discharging of team members.

11.   Monitors Medicaid and Medicaid home care certifications and recertifications of assigned clients.

12.   Ensures all clients seen at least once per month, including during caseworker vacations, per contractual obligations.

13.   Maintains established departmental policies and procedures, objectives, quality assurance and environmental standards.

14.   Performs other duties as needed.

Knowledge, Skills And Requirements
  • Master’s degree (M.S.W.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
  • Directly supervises assigned staff in social work area. 
  • Responsible for the direction, coordination and evaluation of this staff.   
  • Computer literate; ability to work with a range of computer programs including financial data base such as Quicken and  Quickbooks, spreadsheets, data base and  check printing and word processing programs. 
  • Employee should have good psychosocial assessment skills. 
  • Good interpersonal skills, able to communicate with all levels of staff and clients effectively.